Subject	DFM-560i+ Installation Guide	
Prepared by	Steven Sia	
Last Modified	20 Jan 2000	
Reference	C:\My Documents\DFM-560\DFM-560i+Install.doc	
Revision	1.1	

Introduction

DFM-560i+ is a Voice/Fax/Data internal PCI modem card. This installation guide is summarised as below:

Shut down your PC and install the modem according to Manual page 3-8

Yes

Successfully?

No

Delete all modems. Add in Port and Modem (Add Hardware) manually

Yes

Successfully?

No

Change to different driver(s)

Yes

Modem installed successfully. Consult your ISP or their website for Internet setup, etc.

Record down all error mesg, Motherboard manufacturer, model and series. Contact support@dlink.com.au

Successfully?

No

A) Shut down your PC and install the modem according to Manual page 3-8

Please refer to the Manual page 3-7 for Win95/98; Page 8 for Win NT installation.

B) To test if the installation is successful

1)	Goto Start > Settings > Control Panel, double-click on Modems icon.
2)	You should see “Conexant HCF V90…” under the list.
3)	Click on “Diagnostics” tab on top.
4)	Select the COM port where the modem (Conexant HCF V90…) is installed (eg. COM 3 or 4)
5)	Click on “More Info…” button. Please wait while the modem is communicating to your PC.
6)	After approx. 5 sec, you should see a list of Command and Response.
7)	If the list is blank, please read on (the next section); else your modem is working now. Please consult your ISP or their website for Internet setup, etc.

C) Delete all modems and unknown devices, Add in Port and Modem (Add Hardware) manually

Delete all Modems and Unknown Devices
1)	Goto Start > Settings> Control Panel, double-click on System icon. Click on Device Manager tab on top.
2)	Double-click on Modem and it expands to a list underneath it.
Underneath the Modem,
-	DO NOT delete “Parallel cable on LPT1”, “Serial Cable on COM1” and “Serial Cable on COM2”.
-	Delete the other modem items, like “Conexant HCF V90…”, by selecting it and click on Remove.
3)	Another possible problem is that Win95/98 has installed the modem as Unknown Device.
-	Please look for “Unknown Devices” and “HCF Modem” (under Control Panel > System > Device Manager tab).
-	If you found it, double-click on it and remove all the items underneath it; eg. “PCI Communication Devices” or “Conexant PCI Enumerator”.
4)	When you are done, Click “OK” / “Close” to close the Windows.
5)	Now, Goto Start > Programs > MS-DOS Prompt
6)	Type in the followings:
CD C:\WINDOWS\INF\
DEL CXT*.*
CD C:\WINDOWS\INF\OTHER\
DEL CONEX*.*

Add New COM Port
7)	Goto Start > Settings > Control Panel, double-click on Add New Hardware.
8)	Click “Next>”
9)	Click “Next>” again
10)	Wait for the next window to come up
11)	Select “No, I want to select the hardware from the list”
12)	Click “Next>”
13)	Scroll down and select “Ports (COM & LPT)”
14)	Click “Next>”
15)	Select “(Standard Port Types)” and “Communications Port”
16)	Click “Next>”
17)	Jot down “Input/Output Range” and “Interrupt Request” settings in case you will need it for trouble-shooting later on.
18)	Click “Next>”
19)	Click “Finish”
20)	Windows will ask you to shut down your computer now?
21)	Click “Yes”

Add New Modem
22)	Power up your PC and goto Start > Settings > Control Panel, double-click on Modems.
23)	Click on “Add…”
24)	Check (tick) the "Don't detect my modem; I will select it from a list"
25)	Click on “Next>”
26)	Click on “Have Disk...”
27)	Click on “Browse…”. Look for the directory/folder: D:\Rockwell\PCIModem\<Country>\Win95\ 
(where D drive is the CD drive in this example; <Country> = Australia or New_Zealand)
28)	Don’t worry about the Filename. Just leave it as it is.
29)	Click on OK
30)	Click on OK again
31)	Select " Conexant HCF V90 56k Speakerphone PCI Modem”
32)	Click on “Next>”
33)	Select your Communications Port that is connected to the modem. Usually it is COM 3 or COM 4.
34)	Click on “Next>”
35)	Windows will start to copy file. Please wait and you will see “New Hardware Found…”, “Wave driver…”, etc.
36)	When it is completed, click on “Finish” to complete the installation process.

At this stage, under Start > Settings > Control Panel > Modems, you might see in the list:
“Conexant HCF V90… Modem”
“Conexant HCF V90… Modem#2” <- you might or might not see this

34) Follow the steps in section B) to test if any one of those modems (on COM3 or COM4) is responding or not. If either one is responding (one of them might have the mesg “Can’t Open Port”), then you have successfully installed the modem; else please read on.

D) Change to different driver(s)

If your modem is installed now and it is not working, you could update the modem driver by the steps below:
1) Goto Start > Settings > Control Panel > System > Device Manager
2) Double-click on Modem. Under it, select “Conexant HCF V90…”
3) Click on Properties button below, a new window will pop up.
4) Select Driver tab on the top and click on "Update driver..." button below.
5) An Update Device Driver Wizard window will pop up. Click on “Next>” 
6) Select "Display a list of all drivers in a..."
7) Click on “Next>”
8) You will see a list of modem models. Click on "Have Disk..." button.
9) In the prompt "Copy manufacturer's files from:", click on "Browse..." to select the location of the drivers.
10)	Choose the location under D:\; You will see AULMDM1.INF file selected.
11)	Click OK. Then click OK again.
12)	A list of modems will pop up. Scroll down and select "V.90 Internal Fax Voice Modem" at the bottom of the list
13)	Click on “Next>”
14) Click on Yes when prompted for update. 
15) Click on “Next>”
16) Wait till the installation is completed, click on Finish.
17) Follow the steps in section B) to test if the modem with the new driver (on COM3 or COM4) is responding or not. If it is responding, then you have successfully installed the modem; else you could try another new driver by repeating the steps in this section, except a new driver location in step 10).

Two other possible solutions:
1)	Change to an External modem (eg. DFM-560E)
2)	Re-install your Windows

If you are still experiencing problem with the PCI modem card, please provide us:
1)	the error mesg that you encountered
2)	at which step this error occurs
3)	the Interrupt Request (IRQ) and Input/Output Range (I/O) at section C) step 14)
4)	your PC Motherboard vendor, model and which series
Please send these info to your dealer or D-Link Technical Support: support@dlink.com.au

If the solution above solves your problem or you have found your own solution, kindly inform us so that we could update our database (Send a short email to: support@dlink.com.au with brief description).

Thank you very much for reading D-Link DFM-560i+ installation guide. If you have any further questions or comments, please feel free to contact us at support@dlink.com.au